Welcome to the Attleborough Surgeries Website
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need about the services available at both of our locations. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
More GP Appointments Released
Over the next three months we are working with NHS England to offer extra GP appointments. This is because we know that there are times you want to be able to see a GP at short notice. We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but do not need emergency treatment.
The extra appointments are bookable on the day by ringing reception on the usual number. We will also be able to provide home visits earlier in the day for housebound patients, where clinical need dictates.
If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else that needs it.
Pay and Display Parking at Station Road Surgery
Patients should be aware that when visiting Station Road Surgery, that they should park in the 'Yellow D' spaces. The Practice rents these spaces, for the convenience of our patients, from Connaught Hall. If no doctors spaces are available, patients will need to park in an alternative space, but must obtain a pay and display ticket from the Connaught Hall machines. Failure to do so may result in Connaught Hall issuing you with a parking fine. These arrangements have been in place for two years, but are now being strongly enforced.
If you need medical advice quickly, call 111. This service is available 24 hours a day, 7 days a week
Norwich Walk-In Centre
Based at Rouen House, Rouen Road, open from 08.30 - 19.30
Have you changed your mobile number?
Please let us know by using the link in Further Information under Text Messages.
Friends and Family Test
Your views on the service you have received from us is very important and feedback and comments are regularly reviewed and discussed at our Patient Participation Group meeting. Please click on the Friends and Family Test link under 'have your say' opposite.
Online Access to Medical Records
Our Practice currently allows patients to view certain aspects of the medical record on-line. these include: allergies and sensitivities we have recorded for you, one-off medication that has been prescribed in the past 12 months, regular repeat prescriptions and any repeat prescriptions that have been discontinued in the past 6 months. These are the same aspects of your medical record that form part of your Emergency Care Record (unless you have opted out of us creating this for you).
All patients that are registered for online services now have access to this information via their personal log in. The exception to this are children aged between 12 - 15 years of age. The log in arrangements for patients in this age group is usually with the parents and therefore consent from the child will need to be obtained before this information can be viewed. If you are not currently registered for on-line services but would like access, please request this by contacting our reception team.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
(Site updated 18/01/2017)