Patient Participation Group (PPG)

About Our PPG

Attleborough Surgeries re-launched its Patient Participation Group (PPG) in June 2024. The PPG is made up from our registered patient population and if you are interested in joining the group, we would be keen to hear from you, but please be aware that you may be added to a waiting list as in order to remain effective, we plan to keep membership to no more than 12 people.

The group is run by an appointed chair (also a registered patient) and we are keen that the group remains patient led, helping to bring a sense of partnership between our community and the Practice. PPG members will have a desire to engage positively with the Practice and be prepared to volunteer some time to either attend a meeting up to eight times per year or help with activities suggested by the group. Our meetings alternate between a 13.00 and 16.00 start to try and accommodate people with different life and work commitments.

– To create and improve two-way communication between the Practice and the Patient population.
– To bring a sense of Partnership between the Practice and the Patient population.
– To provide a vehicle by which the Patient population can have an influence over the way in which the facilities and services, provided by the Practice, are planned, and used.
– To provide constructive feedback of Patient population needs, concerns and interests.
– To support the Practice in Health promotion and preventative medicine.
– To collect Patient opinions and experiences to help the Practice evaluate and, where appropriate, improve its services.
Please see our PPG Terms of Reference below:

Terms of Reference
Any registered patient of the Practice can be part of our PPG. Membership is on a voluntary basis and is unpaid. There is no specific contract or duration for anyone to be a member of the group. In the interests of effective decision making, it is anticipated membership of the core will be limited to 12 people.

PPG Meeting Minutes

Please see our meeting minutes below.

2025

January

March

2024

PPG FAQs

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff.

Why should I join?

You have to be a registered patient, parent or carer of the surgery.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often. If you can’t make meetings then don’t worry – you can still be part of our virtual group.

Who manages the mailing list for the PPG? 

The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please ask us about it when you next visit the practice.